Why it matters
If a customer has both Marketplace and Stripe subscriptions, the active source must be clear.
ReleaseMind prioritizes Marketplace when active to match GitHub entitlements.
How ReleaseMind decides
Marketplace subscriptions take precedence when GitHub marks them active.
If Marketplace is inactive, Stripe can provide entitlements instead.
What to do if both exist
Cancel the inactive subscription in its original system.
Contact support if you need help reconciling an overlap.
Review and introspect
One billing source keeps access predictable.
- Do you know which billing source is currently active?
- Have you canceled the redundant subscription?
- Do you need support to reconcile overlapping invoices?